POS ONE installation to occur at post offices

Courtesy of the 86th Communications Squadron

Mailing services for packages will be affected at the Northside and Southside annex post offices Monday and at the Kapaun Post Office July 1 due to installation of Point of Sales Terminals.

Point of Sales Terminals are replacing current Integrated Retail Terminals with state-of-the-art hardware and software, along with support services at all KMC post offices. The long-awaited terminals require a change to the hours of operation to help with the installation process.

Northside and Southside annex post offices will change hours of operation for the postal finance section to
10 a.m. to 3 p.m. Monday. The Northside post office will have two windows open at 2 p.m. and one window open at 2:30.

The change in hours will allow the post office to start the three- to six-hour changeover process.

The Kapaun Post Office will undergo the same system upgrade July 1, and will adjust its hours to 9 a.m. to 3 p.m.
Customers are encouraged to help with the process by coming in as early as possible on these days to help bring new machines and provide better service.

As a customer, the Point-of-Service POS ONE system will provide accurate information about available products and services and have immediate access to many options and cost data to easily make informed decisions. The POS ONE system will also support finance clerks and the U.S. Postal Service with the most effective retail sales, service, reporting and decision support functionality that will enable a better overall product.

Finance clerks will receive timely and reliable information regarding new products and services and updates to policy and procedures. Managers and supervisors have easy access to performance data that enable them to make more informed decisions regarding day-to-day operations.

 

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