Story & photos by Senior Airman Renan Arredondo
86th Airlift Wing Public Affairs November 14, 2025
Airman 1st Class Kaylee Moss, 786th Force Support Squadron postal clerk, receives outbound mail for U.S. Air Force Lt. Col. Connie Converse, 86th Healthcare Operations Squadron commander, at the Northside Post Office on Ramstein Air Base, Nov. 7. Moss ensures the correct forms are used when customers are mailing a package, as well as checking if there are specific issues such as an incorrect or illegible address or contents that are prohibited for shipment.
786th Force Support Squadron postal clerks are responsible for ensuring the flow of letters, packages, and parcels for military personnel, dependents, civilian personnel, and military retirees within the Kaiserslautern Military Community. November and December serve as a peak season for the post offices assigned to Ramstein Air Base.
Postal clerks will deliver close to 100,000 packages and 150,000 letters, serving 22,000 customers in the KMC during the holiday season. The Northside Post Office is the largest post office in the Department Of War and is twice the size of the post office on Aviano Air Base which is the second biggest among the bases within the U.S. Air Forces in Europe and Air Force Africa, according to David Stafford, 786th FSS lead postal service assistant.
Airman 1st Class Luis Alvarez, 786th Force Support Squadron postal clerk, offloads incoming packages at the Northside Post Office on Ramstein Air Base, Nov. 7. The postal clerks unloaded over 1,300 pieces of mail and processed it all within three hours.
Airman 1st Class Dominic Balcazar, 786th Force Support Squadron postal clerk, unloads incoming letters, packages and parcels electronically for U.S. service members, civilians, and dependents assigned to the Kaiserslautern Military Community at Ramstein Air Base, Nov. 7. Hundreds of packages travel through the post office every day, delivering essential items to military personnel and families within the KMC area.
Airman Shaun Serrano, left, and Airman 1st Class Ian Cleavland, 786th Force Support Squadron postal clerks, sort through inbound packages at the Northside Post Office on Ramstein Air Base, Nov. 7. During the holiday season, the Northside Post Office processes nearly triple their average inbound and outbound mail.
Airman 1st Class Adam Marcelino, 786th Force Support Squadron postal clerk, scans an incoming package at the Northside Post Office on Ramstein Air Base, Nov. 7. Recently, The post office was faced with an internet outage but was able to notify package recipients within two hours from the time the truck was unloaded and mail had been scanned, labeled, and placed within its respective location with a total of 344 packages.
Airman 1st Class Shirin Afshari, 786th Force Support Squadron postal clerk, sorts incoming letters and parcels electronically for the U.S. Service Members, civilians, and dependents assigned to the Kaiserslautern Military Community at Ramstein Air Base, Nov. 7. The Northside Post Office uses a specialized electronic machine that reduces the time needed to sort mail from 30,000 hours a year to 800 hours.
Twitter
Facebook
