A&FRC provides one-stop assistance

by Airman 1st Class Scott Saldukas
Ramstein Public Affairs

The Ramstein Airman & Family Readiness Center is a one-stop information center available for single, married, active-duty servicemembers, retired individuals and the families within the KMC.

The A&FRC was designed with the intent of making some things a little easier for servicemembers and their families. Group classes, individual meetings and volunteer opportunities can all be done through the center.

The A&FRC offers nine different programs to help people deal with different issues: The Personal Financial Readiness Program, Employment Assistance, Relocation Assistance, Readiness (Deployment Assistance), Air Force Aid Society, Information and Referral, Transition Assistance, Volunteer Resources and Family Life Education.
“Our mission is to support the base populace,” said Steve Rose, A&FRC supervisory consultant. “We want Airmen to know there is a place to go if they need support.”

We support the total force, military families and civilians at the center, said Stacy Nichols, community readiness consultant at the A&FRC.

“Everyone on the staff is trained in all of the areas we offer assistance with and are here to help people make better choices in areas they might not be too familiar with,” she said.

Although the center offers many different areas of assistance, the busiest department is the Personal Financial Readiness Program.

“We offer classes in the center, within units that request special training, individual appointments for people that want help with budgeting, debt management, credit issues and education on investing and saving,” Mr. Rose said.

There are more than 6,000 customers each year needing financial help or education and approximately 60 percent of the clients utilize the PFR Program in some way.

To be proactive, the center introduces a financial class in Basic Military Training; this is the first phase of the class.

Airmen are introduced to phase two in tech school were they learn more financial information that let them apply it through their lives. The First Term Airmen Center, a two week course tech school graduates attend upon arrival at their first duty station, offers the final phase of A&FRC’s introduction to new servicemembers.

“The advice I received from the Airman & Family Readiness Center when I came to Ramstein really helped out,” said Airman 1st Class Latasha Hawkins, 435th Mission Support Squadron customer service representative. “It is nice to know there is someone to assist new Airmen when they arrive.”

The A&FRC has staff members that are qualified to help out in any situation.
From the beginning of the Airman & Family Readiness Center in the early 1980s, the evolution has come a long way in assisting Airmen and their job environments.
The centers are located at all Air Force bases state-side, overseas and in deployed areas.

“We encourage everyone to stop in and see what we can offer to them,” Mr. Rose said.

For more information, call the A&FRC at 480-5100/5900 or 06371-47-5100/5900.