FSS makes out-processing easier, more streamlined

The 786th Force Support Squadron Outbound Assignments Team has streamlined its out-processing.

Effective immediately, all out-processing customers will see a shorter virtual out-processing checklist and have to visit fewer locations to clear the base. Customers will still have to accomplish all required unit out-processing.
The following are some common questions you may have:

Why did we change out-processing?
Ramstein Out-Processing has become a huge, overwhelming and stressful event for members and their families.

We initiated an AFSO21 event to slim down the process with the goal of preventing members from hand carrying a 50 item “virtual checklist” all over the KMC and spending valuable time on visiting agencies they would never otherwise need to.

How is this going to help the member?
From the comfort of their home/office computer, members will be able to out-process Ramstein virtually, with the exception of offices that need to be physically visited (See question No. 7).

It will also educate members on the process six months from DEROS and diminish stress associated with out-processing.

 Why make ABCs of PCSing mandatory?
ABCs of PCSing will now be mandatory at six months from your DEROS. We found during the AFSO21 event that the information to out-process Ramstein was overwhelming and dispersed throughout the KMC.

The ABCs of PCSing briefing is a single point of information for members to receive, ask questions and talk to the experts.

During this briefing, members will also start some of the paperwork to out-process Ramstein.

The vOP checklist was 40 to 50 items. What changed?
We have removed redundancy of items that were on some unit checklist and limited the checklists to the mandatory items per our guidance.

As we start this new process, there will be continuous process improvements.

(Unit out-processing) Why at the unit level instead of the vOP?
With the multitude of units on Ramstein and the unique requirements of each, it is difficult to capture each unit’s out-processing requirements into one vOP checklist.
Through this AFSO21 event, we identified the mandatory requirements for base out-processing (15 items) and let each unit capture their own specific requirements for out-processing.

As a commander, how does this help me?
The “new” Ramstein Out-Processing will reduce the amount of time members are away from work centers and alleviate the stress many personnel are currently facing.  

What does a member physically have to do?
Members on flying status, Personnel Reliability Program or PCSing to Korea must hand carry their medical/dental records. POV shipments, clearing housing, TMO and the Value Added Tax office and, if applicable, Exceptional Family Member Program assistance for an interview are all necessary physical stops. 

The last physical stop on Ramstein will be to final out with the Outbound Assignments office and in some cases, it will be the only physical stop needed to clear the base.

Does a member physically have to print a checklist and go to each office?
No, the checklist is virtual and you will not be required to print out the virtual checklist. You will be notified if you are required to visit an organization listed.

What is the bottom line?
Members can out-process Ramstein with limited stops, less stress and, hopefully in the end, a smoother transition at the comfort of their home/office computer.
For more information, contact the outbound section at  786fss.dpmar@ramstein.af.mil.

(Courtesy of 786th Force Support Squadron)