New items added to Tricare Online

Tricare provides comprehensive, flexible and convenient pharmacy benefits.
Patients can now refill their prescriptions online or check the status of a prescription using the Tricare Online Prescription Refill feature.

Another added convenience is the ability to book appointments for minors under one login that will allow patients to schedule, view and cancel appointments on behalf of their family members, including children. These new features are available at www.tricareonline.com.

Tricare Online Prescription Refill
Patients may request one or more prescription refills simultaneously and choose a pick-up location, as long as the original prescription was filled at the MTF. Pick-up locations include the beneficiary’s MTF and any satellite/clinic pharmacies associated with the MTF. Here are some easy steps to initiate a prescription refill:

» Select the “Refill Prescription” option (or tab)
» Select to refill prescriptions at the Primary MTF or an Alternate MTF
» Confirm the last four digits of the sponsor’s social security number
» Enter the numeric portion of the prescription number(s)
» Select a pick-up location
» Click on “Submit” to process the refill request or “Reset” to restart the refill process

TRICARE Online Prescription Status
Beneficiaries may check the status of his/her prescriptions(s), including when a refill has been requested. The user can check on perscriptions at anytime by entering the last four digits of the sponsor’s social security number, perscription number and pick-up location. To initiate the refill status process, the beneficiary should follow the following steps:

» Select the “Prescription Status” option (tab)
» Select to view status at the Primary MTF or an alternate. The beneficiary may select the region and the MTF for an alternate MTF
» Verify/edit the last four digits of the sponsor social security number
» Enter the numeric portion of the prescription number
» Select the pharmacy pick up location where the prescription was last dispensed
» Click on either “Submit” to view the refill status or “Reset” to start the process over

For more information, call TOL Customer Service, available 24/7.

(Courtesy of 86th Medical Group)