Missed Furnishing Management Office appointments have put an operational strain on the Airmen and operators located on Einsiedlerhof Air Station.
With more deliveries going unanswered and more trucks coming back fully loaded, providing assistance with establishing a new household and alleviating temporary lodging allowance expenses becomes an issue.
“Each missed appointment is a missed opportunity to provide FMO services to someone else needing our support,” said Juan Aponte, 86th Civil Engineer Squadron FMO flight chief. “FMO plans each daily transaction schedule to maximize our limited resources while reaching as many constituents as possible.”
Having only 10 trucks with 37 operators for driving, loading and unloading, a missed appointment adds to the already high demands and accumulating costs that FMO soon might be looking at recouping.
“It is within our Air Force instruction limitations to seek reimbursement from missed appointments,” said Dieter Diemer, 86th CES FMO deputy flight chief. “With leadership approval, FMO might soon be seeking financial reimbursement
from those who miss their appointments.”
Providing peak services to ensure a smooth transition to a new installation and sometimes a new continent relies on all parties involved working with each other. FMO seeks to be a part of the team to accommodate an easier transition from base to base, and only customers can prevent missed appointments.