ORI to create impacted services, minor inconveniences

During the 86th Airlift Wing and 435th Air Ground Operations Wing Operational Readiness Inspection, KMC members should have patience and accept minor inconveniences and modified or limited customer service hours. The following is a list of impacted services through Oct. 7:

• Ramstein/Vogelweh Chapels: Minimum manning during the inspection, but there is always a chaplain available for emergencies. Call the Ramstein North Chapel at 480-6148 during normal duty hours and Command Post at 480-2121 after duty hours.

• Ramstein Legal Office: Emergency attorney legal assistance only. Notary and power of attorney services will be available during normal operating hours from 8 a.m. to 4:30 p.m. Call 480-5911 for assistance.

• Public Affairs photo studio: The photo studio, Bldg. 2410, will have limited services. Call the main public affairs office at 480-9196 if you require emergency assistance for an official studio appointment.

• Inspector general office: To ensure continued access, the IG office will temporarily relocate to Bldg. 527 for the duration of the inspection. Contact the office at 480-6647 or 86aw.ig@ramstein.af.mil.

• Ramstein SARC: The SARC office will relocate to the Ramstein South Chapel. Call 0170-247-1712 for assistance. 

• EO Satellite Office: The office will be closed during the ORI. Contact the main office at 489-8564, Bldg. 2787 on Kapaun, for details.

• Finance: The 86th Comptroller Squadron will be minimally manned during the ORI. There will be no cashier/disbursing services provided. Retirements, separations and debt service will be handled on an emergency basis only. E-mail response times could be longer than 24 hours. For emergencies, have your commander or first sergeant call the 86th CPTS Command Section at 480-4566.

• Ramstein Clinic: The entire 86th Medical Group will be closed Oct. 1. All other days, patients may experience delays in service.

• Military Personnel Flight: Awards and decorations and evaluations (with the exception of referral report turn-in to 1st Stop/Classifications) will be closed Monday through Friday. The ID cards section is open for walk-ins from 7:30 a.m. to
3 p.m. Monday through Friday. Classifications and 1st Stop will be minimally manned and will open from 7:30 a.m. to 3 p.m. Monday through Friday. Outbound assignments, formal training, re-enlistments and promotions will be minimally manned and will be open from 9 a.m. to 3 p.m. Monday through Friday. Passports will be open from 9 a.m. to 3 p.m. Monday through Friday.

• Child Development Center and School Age Programs: The CDC will have extended hours until Oct. 7 from 5:30 a.m. to 6:30 p.m. on weekdays. Customers requiring extended child care outside of these times are encouraged to utilize the extended duty care program. For more information, call the Family Child Care coordinators at 480-1181.

• 86th Communications Squadron: Computer Trouble Tickets/KMC computer trouble ticket response will be limited to critical/high priority tickets only.

• 86th Communications Squadron: Post office/Ramstein Official Mail service will be intermittent and the Northside Post Office customer service window may close temporarily until Oct 4. The Northside Post Office Finance section will be reduced to one window, increasing customer wait times up to approximately 20 minutes. The Parcel Pick-up window may also experience extended wait times. We invite KMC members not involved in the ORI to volunteer and help at the parcel pick-up window.

• 86th Logistic Readiness Squadron: The outbound cargo section will be minimally manned until Oct. 4. The outbound cargo section will only accept 999 and MICAP shipments. For details, call Gerd Bremm or Tech. Sgt. Chantal Eldridge at 480-2303. The Personal Property Shipping Office will be minimally manned until Oct. 4. Customer service will be only open for short notice PCS with requested pick-up date within seven duty days. For assistance, call 480-2163. The Passenger Travel Office will be minimally manned until Oct. 4. Customer service will be only open for emergency leave and short notice TDY travel. For AMC PCS related travel, e-mail 435lrs.pt@ramstein.af.mil or call 480-5373. For all other travel, e-mail Ramsteincto@cwtsatotravel.com or call 06371-98190. The Individual Protective Equipment Element will be closed through Oct. 8 for all equipment issues except real-world deployers. For details, call Master Sgt. Mark Noll or Tech. Sgt. Sommers Watts at 480-5569. The Individual Equipment Element will be closed Oct. 1 to 4 for all equipment issues except real-world deployers. Call Master Sgt. Jennifer Stout at 480-2400 for details.

• 86th Vehicle Readiness Squadron: Vehicle Operations Control Center customers requiring transportation related support from these functions should anticipate delays due to higher priority ORI and real-world aircraft. For other emergency services, call the VOCC at 480-5961. Vehicle Maintenance/Fleet Management customers should anticipate delays and longer-than-normal wait times for fleet support and for vehicles awaiting repair during either phase of the ORI. Customers requiring POV inspections should anticipate delays. Call 489-6400 or e-mail povinspections@ramstein.af.mil for questions. Driver Evaluation and Testing: USAREUR license tests will not be offered from Monday to Oct. 1. Processing application services will be made available for all customers who successfully completed the USAREUR test prior to arrival at their previous assignment. For concerns e-mail james.muncy@ramstein.af.mil.

• 86th Security Forces Squadron: Pass and ID will be closed during the ORI. Urgent/emergency needs can be worked on a case-by-case basis.

• 86th Security Forces Squadron: Pass and ID and local national screening will be closed during the ORI. Urgent/emergency needs can be worked on a case-by-case basis.

• Flight Records: The 86th Operations Support Squadron HARM (Flight Records) will have limited manning. The office will attempt to maintain normal hours of 7:30 a.m. to 4:30 p.m., but customers should contact 480-5664 or 86oss.fltrecords@ramstein.af.mil before visiting to verify someone will be present to help.

(Courtesy of 86th Airlift Wing Public Affairs)