Effective next week, the Ramstein Northside Post Office will implement changes to its opening hours to better serve their customers in the Kaiserslautern Military Community. These adjustments are an effort to improve customer service based on analysis of 120 days of customer throughput data.
Monday to Thursday hours remain 9 a.m. to 6 p.m. for parcel pickup and 9 a.m. to 5 p.m. for Finance and Customer Service.
First, on Fridays, all postal functions will open at 10 a.m. and close at their current times. Prior to 10 a.m., postal professionals will be conducting training to further enhance your customer experience.
Lastly, current Saturday hours are 9 a.m. to 1 p.m. These hours will shift by one hour to 10 a.m. to 2 p.m. and provide more opportunities for KMC customers to utilize the post office during the middle of the day.