Features

Service goes extra mile at Air Force Inns

October 3, 2013
Photos by Senior Airman Hailey Haux
86th Airlift Wing Public Affairs
Waltraud Arnold (left) and Ute Spang, Air Force Inns housekeepers, work together to change the sheets in a hotel room. The Air Force Inns housekeepers’ mission is to provide quality facilities and service to lodging guests.
Waltraud Arnold (left) and Ute Spang, Air Force Inns housekeepers, work together to change the sheets in a hotel room. The Air Force Inns housekeepers’ mission is to provide quality facilities and service to lodging guests.

Air Force Inns has a total of 31 buildings on Ramstein, Vogelweh Landstuhl Regional Medical Center. There are 171 housekeepers assigned to keep the rooms in those buildings clean.

Housekeepers have a big job to do. Aside from cleaning every room, they are in charge of reporting lost and found items, taking care of any maintenance that needs to be done, and reporting if anything is amiss. They also provide Air Force Inns’ guests with pertinent information, such as where the nearest vending machine is to where a good place to eat is.

The facilities are constantly busy, therefore, team-work is important in order to get the job done and keep the mission going.

 

Air Force Inns housekeeper Waltraud Arnold cleans a microwave tray while providing standard cleaning services.
Air Force Inns housekeeper Waltraud Arnold cleans a microwave tray while providing standard cleaning services.

 

Air Force Inns housekeeper Ute Spang makes the bed in a hotel room Sept. 25 on Ramstein.
Air Force Inns housekeeper Ute Spang makes the bed in a hotel room Sept. 25 on Ramstein.

 

A welcome note is left on the bed of a clean room awaiting new guests Sept. 25 on Ramstein.
A welcome note is left on the bed of a clean room awaiting new guests Sept. 25 on Ramstein.

 

The base newspaper, guest directory and a local information guide are left on the desk of a hotel room to ensure guests have what they might need.
The base newspaper, guest directory and a local information guide are left on the desk of a hotel room to ensure guests have what they might need.

 

 

 

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