USAFE civilian personnel servicing moves to AFPC

1st Lt. Elizabeth Culbertson
USAFE News Service

KMC family members seeking employment will soon have a centralized site for handling civilian personnel servicing when operations move July 10.

The move is part of the Air Force’s long-term plan to have the Air Force Personnel Center at Randolph Air Force Base, Texas, handle civilian personnel servicing.

“This (move) is a good thing because it gives our customers one central site when they look for employment,” said John Steenbock, U.S. Air Forces in Europe civilian personnel and personnel resources chief. “When they log onto the AFPC Web site they can find out about the employment opportunities not only at their current location, but all of USAFE and the Air Force.”

Applicants will be able to view local announcements, build a resume and self-nominate on-line by accessing the AFPC employment page at 

“The current manual application process is being replaced with an automated one,” said Laura Young, Ramstein Civilian Personnel Flight chief of the U.S.

Affirmative Employment Section. “While these changes should simplify the application process for our customers, as well as expedite the hiring process, it will take a while to get used to the differences.” 

The initiative to move servicing to AFPC is not new. Since 1996, 80 bases, including those within Pacific Air Forces, have turned over their services.

Personnelists at AFPC work shifts to accommodate the needs of PACAF employees and will do the same for USAFE, said Ms. Hinton.

“The people working at AFPC are experts on civilian personnel issues, and now we are going to let them take on some of our workload,” she said.

The move will allow base-level CPFs to focus more on management advisory services.

“Relocating backroom services to AFPC allows base personnelists to become strategic advisors rather than transactional processors,” she said. 

The Ramstein CPF will still provide face-to-face interaction to ensure quality customer service in many areas including in- and out-processing, training, equal employment opportunity and overseas benefits and allowances.

Impact on current civilian employees, who already use the AFPC automated tools online, should be minimal, said Ms. Hinton. “They are already using the system on a regular basis, so this move shouldn’t affect them,” she said.

Procedures for local hire and family member recruitment programs will be the most significant changes, she said. Rather than a manual, in-person application process, prospective employees will now use an automated, Web-based system located through

“Instead of continually driving to base to seek employment, our employees and family members will be empowered to take control of their own careers,” she said. “They will have all the information necessary to search, apply, and check the status of jobs they are interested in, right from their home computer.”

For details about the new hiring process, call the Ramstein CPF Customer Service Counter at 480-7092 or 06371-47-7092.